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FartherAlong
Reel Rookie
‎06-21-2022 09:35 AM

Can’t send private message

I have a case opened and was working with a Roku moderator. Unfortunately I can’t post any more private messages. It says I reached my limit of private messages. I have only sent one message.

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3 REPLIES 3
renojim
Community Streaming Expert
‎06-21-2022 02:46 PM

Re: Can’t send private message

@RokuDanny-R, @RokuKariza-D , @RokuMary-F  ?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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FartherAlong
Reel Rookie
‎06-22-2022 05:50 AM

Re: Can’t send private message

@Natan-Roku 

I would like to reply to your message. I have all of the information you asked for but it is preventing me from sending it to you. 

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Natan-Roku
Retired Moderator
‎06-22-2022 06:15 AM

Re: Can’t send private message

Thanks for letting us know, @FartherAlong. We'll send out another PM to you explaining how we'll continue with this process.
We'll also take notice of your PM situation with our internal team.
Thank you for your patience with this matter.

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