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DrCarellaJr
Newbie
‎06-22-2022 08:51 PM

Can’t renew MLBtv subscription because system thinks I have one which I clearly do not

My MLBtv account expired on the 20th. Since then I have tried to renew my subscription but I get a message saying my device already has a subscription purchased. Clearly this can’t be the case if I obviously cannot watch any game since I don’t have a subscription 

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2 REPLIES 2
renojim
Community Streaming Expert
‎06-22-2022 10:27 PM

Re: Can’t renew MLBtv subscription because system thinks I have one which I clearly do not

Did you subscribe directly with MLBtv or through Roku?  You can check your Roku subscriptions at https://my.roku.com

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Hector-Roku
Retired Moderator
‎06-23-2022 06:49 AM

Re: Can’t renew MLBtv subscription because system thinks I have one which I clearly do not

Hi @DrCarellaJr, we see you're having issues with your MLB.TV subscription. As @renojim mentioned, you can always login to https://my.roku.com for an easier way to manage your subscriptions. After checking your Roku account, it seems that you were able to resubscribe. But if you have any other issues, feel free to let us know or send us a direct message here on the Roku Community!

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