Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Boyskittles0604
Reel Rookie

Can't log in and paid for a year

I was billed for a whole year for Paramount + but the best part of you look in my subscriptions it says I signed up for Paramount 5 times on the same day. On and it gets better because when I go to sign in on the app on my tv it just wants me to sign up again. I have even used all the emails I have to sign in and it says the same thing each time. I just want my money back and to never have to think about Paramount + again. Of course there is no one I can phone about this problem. If Roku reads these can you please help me out. I paid 106.99 for a service I can't even get into to enjoy.

James Patrick Meares Jr
Labels (1)
4 REPLIES 4
Streamer317
Roku Guru

Re: Can't log in and paid for a year

Boyskittles0604
Reel Rookie

Re: Can't log in and paid for a year

Thank you, that helped alot. Got what I needed

James Patrick Meares Jr
0 Kudos

Re: Can't log in and paid for a year

THEY'RE TRYING TO DRIVE US ALL NUTS1

0 Kudos
Hector-Roku
Retired Moderator

Re: Can't log in and paid for a year

Hi, @DIXIELAND_is_1_ we're here to help! Are you having login issues? If you are able to provide more details we can jump on this and see what we can do. 

0 Kudos