Account, payments & subscriptions

[nmlwu]

I have Starz on my Roku. My credit card bill says Roku for Starz so Starz says it's Rokus problem.  When I updated the email address on Roku they had me reset back to factory settings. When I brought it back up, Starz wouldn't open. Said email or password incorrect. The problem is, the email I used to start Starz no longer exists. Spectrum deleted my mailbox after I changed to Frontier. So how do I change the email address for Starz? When I put in the old email address it says "invalid email". 

[renojim]

If you have it through Roku, you shouldn't need to put in any email address.  Try accessing Starz through "The Roku Channel" app.

Edited to add:

If you factory reset your Roku device and linked it to a new account, the subscription is tied to the old account.