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Can’t change pin on roku tv

Hey guys I’m trying to download max on my uncles tv and need a pin. The thing is, my uncle passed away and I don’t have his email address password or his Roku pin. Is there anyway I can change the pin or take it off without a factory reset or signing into his email. Thanks for any replies in advance.

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Re: Can’t change pin on roku tv

Not that I know of short of guessing it.  You can try .  You may need to log in, so use the same Roku account you're using in this "community" and then if you can get to chat give them your uncle's email address displayed under Settings->System->About.

It's probably easier to just factory reset the device.

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