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firespeekr
Newbie

Can't access ESPN plus says not included in your package

I have a brand new roku streaming device..I have purchased Espn+ no problems.

Here's my problem,,,I have At&t internet no cable...So when I go to look at espn 1,2 3 it won't let me because it's says not included in your package.....I pay for internet why won't it let me? Same for Tmobile too???

Thank you....I'm really not techy either

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Can't access ESPN plus says not included in your package

ESPN+ doesn't include ESPN 1, 2, or 3.  I believe the only way to get them is with a cable or streaming package that includes those channels.

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HDMIGuy
Roku Guru

Re: Can't access ESPN plus says not included in your package

@firespeekr As indicated by @renojim a subscription to ESPN Plus does not include ESPN, ESPN 2, or ESPN 3.  I don't think ESPN makes this very clear as many people assume that subscribing to ESPN Plus will give them access to all ESPN channels.  Likewise a provider that does have ESPN, ESPN 2, and ESPN 3 will not provide access to ESPN Plus.

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Asellus
Streaming Star

Re: Can't access ESPN plus says not included in your package

I have AT&T internet, too. It gives me access to ESPN3 only out of those channels, and only over an OTT streaming box. Just make sure that you do not login with a TV provider as you don't have one. It should recognize your provider right from your internet connection. It will say AT&T in the upper left corner under the ESPN logo. However, at the moment, it is only working for live events. The ESPN app is currently broken for replays over ESPN 1-3. ESPN + is currently working fine on live events and replays, so if you are logged in with your MyDisney account, it should work like mine. See my thread below.

https://community.roku.com/t5/Issue-Tracking-Board/Contact-ESPN-ESPN-getting-quot-Connection-Error-q...

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