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nightcase
Newbie

Can I change my billing date if so how?

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My billing date is in the middle of the month, and I would like to have it paid during the first of the month. Is that possible and if so what so I need to do? Thank you for your time..

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RokuBernie-D
Community Moderator
Community Moderator

Re: Can I change my billing date if so how?

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Hi @nightcase,

Thanks for posting here in the Roku Community!

We completely understand your concerns, but we highly advise you to contact our Accounts and Billing team. They are the experts in dealing with this kind of concern. Please get in touch with them directly through our Account-Billing Support page.

I hope this helps.

Kind regards,

Bernie

Bernie D.
Roku Community Moderator

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RokuBernie-D
Community Moderator
Community Moderator

Re: Can I change my billing date if so how?

Jump to solution

Hi @nightcase,

Thanks for posting here in the Roku Community!

We completely understand your concerns, but we highly advise you to contact our Accounts and Billing team. They are the experts in dealing with this kind of concern. Please get in touch with them directly through our Account-Billing Support page.

I hope this helps.

Kind regards,

Bernie

Bernie D.
Roku Community Moderator
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andyross
Roku Guru

Re: Can I change my billing date if so how?

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Remember that billing through Roku is just that, THROUGH Roku. They are a middle-man. The only way to change a due date would be to cancel your service, then resume on the date you want as your billing date.

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