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Blackout at the beginning of the Dallas and Las Vegas NFL game.

For the first fifteen minutes of todays game I could not load my Paramount Plus Premium subscription. I contacted Paramount First and they said contact Roku. There is absolutely nothing on your site to cover this topic. This is not the first time. Why does this happen constantly? Why am I paying for a service that is absolutely this far substandard? 

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1 REPLY 1
makaiguy
Community Streaming Expert

Re: Blackout at the beginning of the Dallas and Las Vegas NFL game.

Roku can only pass on the programming provided by Paramount+.   Personally, I think you got a bad answer from Paramount.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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