Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuDanny-R
Retired Moderator

Re: Black Friday $0.99 premium special, I thought it was 2 months only.

Jump to solution

@smckme

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

For account and billing related issues, please reach out to our Support team directly here for your 'Account, payments & subscriptions' issue. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
smckme
Newbie

Re: Black Friday $0.99 premium special, I thought it was 2 months only.

Jump to solution

I tried that and the page just says "loading" and never finishes. I guess I'll search for a phone number.

0 Kudos
smckme
Newbie

Re: Black Friday $0.99 premium special, I thought it was 2 months only.

Jump to solution

Just a followup... the chat that wouldn't load on my pc did work on my phone. Roku support was mostly painless and they did take care of this for me. Kudos to them!

ROBOTKU
Channel Surfer

Re: Black Friday $0.99 premium special, I thought it was 2 months only.

Jump to solution

okay good!  I left a phone number for you to call them  ...but they deleted that comment pretty fast. LOL

0 Kudos