Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
Showing results for 
Show  only  | Search instead for 
Did you mean: 


How come I am charged a monthly bill for ruku ($43.16)? We never order movies or not have any other subscriptions attached to our accounts besides having 3 TVs logged into my account.  

Is there a monthly charge just to have your smarty TV connected ? 

0 Kudos
Roku Guru

Re: Billing

There is no fee to have Rokus connected.

Check that all your Rokus are on the same account (settings->system->about) then go to the account(s) and check for subscriptions.  Hopefully you didn't call anyone on the phone when hooking up any of these Rokus.  (In the realm of Roku activation, phone calls mean scams.)

0 Kudos
Retired Moderator

Re: Billing


Thanks for the inquiry.

We would recommend logging into your Roku account online at and clicking Manage your subscriptions to see a list of current subscriptions that you are being billed for.


Danny R.
Roku Community Moderator
0 Kudos