Account, payments & subscriptions

[Deontegibson]

How come I am charged a monthly bill for ruku ($43.16)? We never order movies or not have any other subscriptions attached to our accounts besides having 3 TVs logged into my account.  

Is there a monthly charge just to have your smarty TV connected ? 

[Strega]

There is no fee to have Rokus connected.

Check that all your Rokus are on the same account (settings->system->about) then go to the account(s) and check for subscriptions.  Hopefully you didn't call anyone on the phone when hooking up any of these Rokus.  (In the realm of Roku activation, phone calls mean scams.)

[RokuDanny-R]

@Deontegibson

Thanks for the inquiry.

We would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see a list of current subscriptions that you are being billed for.

Thanks,
Danny