Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
J8ke
Newbie
‎01-22-2021 08:05 AM

Billing for HBO

I'm getting billed for HBO and I canceled it over 2 months ago I've been continuing to get billed for it I would like a refund I've emailed Roku support and they have not responded back to me and there is no one to speak to

0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator
‎01-22-2021 03:06 PM

Re: Billing for HBO

@J8ke 

Thanks for the post.

If you reached out to our Support team regarding your issue, please be aware that there may be a delay in response time from our Support team during this period. Please be patient as our Support team is doing their best to reach out to every customer that is experiencing an issue.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos