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J8ke
Level 7
‎01-22-2021 08:05 AM

Billing for HBO

I'm getting billed for HBO and I canceled it over 2 months ago I've been continuing to get billed for it I would like a refund I've emailed Roku support and they have not responded back to me and there is no one to speak to

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RokuDanny-R
Roku Employee
Roku Employee
‎01-22-2021 03:06 PM

Re: Billing for HBO

@J8ke 

Thanks for the post.

If you reached out to our Support team regarding your issue, please be aware that there may be a delay in response time from our Support team during this period. Please be patient as our Support team is doing their best to reach out to every customer that is experiencing an issue.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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