Account, payments & subscriptions

[Ashleybattle]

There’s a $142 charge on my account I haven’t submitted or subscribe to anything please help 

[renojim]

Have you tried https://support.roku.com/contactus ?

When you say it's on your account, does the charge show up under subscriptions or purchases at https://my.roku.com ?

[Alex-Roku]

Hey there @Ashleybattle, as mentioned by @renojim, you can check your subscription and purchase history by going to https://my.roku.com/ and logging into your account. You can also reach our live support options from the https://support.roku.com/contactus link. Alternatively, if you still need help, we would be happy to help you get to the bottom of this. You can either reply to this post or send us a private message directly and we can investigate further.