Hi, @sharonrandall.
Greetings from the Roku Community!
We appreciate you letting us know about getting double charged on your account. In this case, contact our Account and Billing team through the Roku Support page under "Account, payments & subscriptions." You can call or chat with us from there.
We hope this will be sorted out soon.
Thanks,
Reynan
Reynan L.
Roku Community Moderator