Account, payments & subscriptions

[Elmore906]

I was charged for a subscription of Philo that I didn't purchase. 

[RokuLianna]

Hi @Elmore906

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

[pjb3]

It would be if the page existed.  This is crazy

[RokuCarly]

We appreciate you for joining us here at the Roku Community, @pjb3!

No worries! If you can't access our Account-Billing Support page, kindly send us a PM here for further assistance. 

We'll be looking forward to your response!

Kind regards,
Carly