Account, payments & subscriptions

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Billing Dispute/Customer Service

I would like to speak to someone regarding the over charge of $74.99 on my account, that has been going on for months.   

Please contact me ASAP

jguerra2735 @yahoo.com

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3 REPLIES 3
RokuLianna
Retired Moderator

Re: Billing Dispute/Customer Service

Hi @jguerra2735

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

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Re: Billing Dispute/Customer Service

I just had $99.99 taken from my checking. My monthly bill is no where near that amount. Fix it please

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renojim
Community Streaming Expert

Re: Billing Dispute/Customer Service

@Bballsteve007, you need to contact support.  See the post right above yours.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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