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rwhite2112
Newbie

Billed twice for one order

I ordered UFC 257 on 1/24/21 for $75.27.  My bank statement shows that Roku billed me twice for that amount on 1/25/21.  How do I get refunded for the 2nd billing?

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RokuMary-F
Community Moderator
Community Moderator

Re: Billed twice for one order

Hi @rwhite2112,

Thanks for the inquiry.

For further assistance with account and billing-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
 

Best regards,
Mary

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