It may or may not be helpful. Make sure you check your current subscriptions at https://my.roku.com/account/subscriptions and make sure you're logging in with the same email address that shows under Settings->System->About on your Roku.
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It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them hereand then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.