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kjkc3
Newbie
‎11-28-2021 09:51 AM

Being charged for channel Hallmark canceled months ago

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I am being charged for hallmark channel but Chanel is not on my subscription and I have not watched Halmark in several months 

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RokuKariza-D
Roku Guru
‎11-28-2021 09:58 AM

Re: Being charged for channel Hallmark canceled months ago

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Hey @kjkc3

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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1 REPLY 1
RokuKariza-D
Roku Guru
‎11-28-2021 09:58 AM

Re: Being charged for channel Hallmark canceled months ago

Jump to solution

Hey @kjkc3

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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