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Beachgals
Newbie
‎05-21-2022 06:24 AM

Being charged $4.99 monthly

I'm being charged $4.99 a month but don't know what its for, I only have 1 extra subscription but that shows as a separate charge. Any help would be appreciated.  I don't see a way to contact Roku.

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Hector-Roku
Retired Moderator
‎05-21-2022 08:52 AM

Re: Being charged $4.99 monthly

Hi @Beachgals, we're happy to help! For us to look into the $4.99 charge that you are receiving, we will have to collect information from you. To do this we will be sending you a direct message here on the Roku Community. To check your inbox, select the mail icon at the top of your page. If you have any problems finding our message, please let us know. 

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