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shellyrenee420
Newbie
‎12-13-2021 08:20 AM

Being charged 3 times in 1 month

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For several months now we have been charged $5.99 up to 3 times in 1 month?  Why???

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RokuKariza-D
Roku Guru
‎12-13-2021 08:57 AM

Re: Being charged 3 times in 1 month

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Hey @shellyrenee420

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Guru
‎12-13-2021 08:57 AM

Re: Being charged 3 times in 1 month

Jump to solution

Hey @shellyrenee420

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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