We appreciate you reaching out to us.
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
If I already subscribe to BET+ why i does roku wanna charge me $9.99 after they giving me 7 days free
If you already have a BET+ subscription made directly with BET+ on their website, then install the BET Plus app and log into it using your BET+ credentials. Otherwise, if you try to access through The Roku Channel it won't recognize your BET+ subscription and will want you to subscribe again through Roku.
Likewise, if you subscribed through some other service (Amazon, Hulu, Sling, etc.) you'll need to view BET+ via that service.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well. If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X