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Cy_pru
Newbie
Sunday

Automatic subscription to Max

Hi everyone,

I just received a notification and charge for a yearly Max subscription through Roku. I haven’t signed up for this and I wasn’t allowed to cancel and get a refund through my Roku account.

Has this happened to anyone else and were you able to get a refund through Roku?

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator
Tuesday

Re: Automatic subscription to Max

Hi, @Cy_pru 

Thanks for reaching out.

I understand that you have an account subscription concern with Max through Roku, and I'm here to help you contact the right support.

The right team will help you with account and subscription issues. To contact our Accounts and Subscription Team, visit Roku support and select the options below.

If you have other inquiries, let us know.

Thanks,
Roku Community Team

Takashi O.
Roku Community Moderator
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