Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MsNovember
Reel Rookie

Ads n Commercials during my videos

Since I pay my $6 a month, I shouldn't have no commercial interruptions.  Why is it that I'm getting Ads/commercials when my shows are playing? Doesn't each CR package include NO ADS OR COMMERCIALS?

0 Kudos
2 REPLIES 2
Strega
Roku Guru

Re: Ads n Commercials during my videos

I searched for CR in the Roku channel store but that returned many matchs so I'm not sure which it is.

However, some channels have various subscription levels with lower levels having ads.

For example I believe Paramount Plus has a ~$5 subscription with ads or a ~$10 subscription without ads.

0 Kudos
DBDukes
Community Streaming Expert

Re: Ads n Commercials during my videos


@MsNovember wrote:

Since I pay my $6 a month, I shouldn't have no commercial interruptions.  Why is it that I'm getting Ads/commercials when my shows are playing? Doesn't each CR package include NO ADS OR COMMERCIALS?


$6/month for what? What service?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos