Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Adding a payment method just to sign up when it's free?

Can someone tell me exactly why I need to add a payment method if Roku tv is free and I don't plan on subscribing to anything?

0 Kudos
2 REPLIES 2
Peter1949
Newbie

Re: Adding a payment method just to sign up when it's free?

Same question here. And why does Roku now take over the whole streaming experience?

0 Kudos
renojim
Community Streaming Expert

Re: Adding a payment method just to sign up when it's free?

@Randall3780, you don't have to, but they don't make it obvious how to skip that step.  If you haven't created your account, use this link:  https://my.roku.com/signup/nocc

If you've already added a payment method, you can always remove it.  Roku's response would be that they're trying to make your life easier when you want to subscribe to something.

@Peter1949, what do you mean by, "why does Roku now take over the whole streaming experience"?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos