Account, payments & subscriptions

[Ckirkland]

Hello Everyone! I wanted to see if anyone else is going through the same thing I am currently experiencing, my card just now was hit for $38. I went through my purchases and nothing is showing up to where it was charged $38. My streaming service are not due until the 20th of the month , and I'm trying to figure what exactly are they trying to get money for ??

[RokuMary-F]

Hi @Ckirkland,

Thanks for the post.

For further assistance with account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
 

Thanks,

Mary