Account, payments & subscriptions

[wana1]

I need to know when my next payment is due?

[RokuMary-F]

Hi @wana1,

Welcome to the Roku Community!

You can also manage or view your subscription details at http://my.roku.com. Follow the steps below to view your purchase history.

1. Go to my.roku.com on your computer or smartphone.
2. If prompted, sign in to your Roku account.
3. Scroll down and select View your purchase history.
   • Select Content or Products to navigate invoice categories.
   • Click or tap the Details button for more information on an invoice.

Note: Invoices billed directly by a service provider (e.g., Netflix, Sling TV) will not appear in your Roku account purchase history. For more information on these purchases, contact the service provider.

If you need further assistance, feel free to contact Roku support at https://support.roku.com/contactus

Let me know if you have any other questions, and have a good day!

Kind regards,
Mary

[dirtbike69]

my payment method is updated please bring my acct balance up to date.......

[RokuKariza-D]

Hi @dirtbike69

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

All the best,
Kariza