Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
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Account Payment

I need to know when my next payment is due?

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Community Moderator
Community Moderator

Re: Account Payment

Hi @wana1,

Welcome to the Roku Community!

You can also manage or view your subscription details at Follow the steps below to view your purchase history.

  1. Go to on your computer or smartphone.
  2. If prompted, sign in to your Roku account.
  3. Scroll down and select View your purchase history.
    • Select Content or Products to navigate invoice categories.
    • Click or tap the Details button for more information on an invoice.

Note: Invoices billed directly by a service provider (e.g., Netflix, Sling TV) will not appear in your Roku account purchase history. For more information on these purchases, contact the service provider.

If you need further assistance, feel free to contact Roku support at

Let me know if you have any other questions, and have a good day!

Kind regards,


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update my balance new card on file

my payment method is updated please bring my acct balance up to date.......

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Roku Guru

Re: update my balance new card on file

Hi @dirtbike69

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.

All the best,

Kariza D.
Roku Forum Moderator
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