Account, payments & subscriptions

[RogueZl3]

Made an accidental purchase. Tv froze and kept hitting ok and said purchase complete. How do i get my money back for this. Not even sure what the purchase was for just says one time payment of 24.99

[boogernose]

something somewhere has to say what its for  and to whom.

Check your credit card account on the net.

[RokuMary-F]

Hi @RogueZl3,

Thanks for the post.

For order related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,

Mary