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hanmegh's avatar
hanmegh
Reel Rookie
2 years ago

Youtube app audio is skipping and choppy with Private Listening

I use the Roku remote app’s private listening feature to connect my headphones to my roku tv through bluetooth. Recently, the Youtube app audio will not play correctly when I am listening through my headphones. It makes it sound chopped up and sporadic. 

Here is what I’ve already done to try to fix this:

• I turned off and on the private listening feature from my app

• I closed the roku app completely and reopened it

• I disconnected my headphones’ bluetooth to my phone

• I turned the power off on my headphones and then back on and reconnected

• I restarted my tv

• I checked to see if my tv needed a software update. It is up to date

• I tested the audio of different apps through my headphones. They all work perfectly. So far it is only the Youtube app that has this issue.

• I checked to see if the Youtube app needed updating. It is the current version. 

• I uninstalled the Youtube app from my tv and reinstalled it. No change.

• I played the youtube app audio through my tv instead of my headphones through private listening and it sounds fine.

At first I assumed this was an issue with my headphones but they play everything except the Youtube app perfectly normally.