Forum Discussion
I am also having this exact same issue. I select Xfinitywifi (a hotspot), and I get a green check mark in both boxes for it wireless connection, and internet stability. It then shifts over to searching for updates and buffers until the timer runs out. Never asks me for a password. Never asks anything.
Hi VerySadPanda,
Thanks for your first post in the Roku Community!
We understand you are having difficulties connecting your Roku device to the Xfinity hotspot. We would like to know how to identify and resolve any network issues.
Please try disconnecting the Roku device from the TV and Wall socket and reconnecting again and restarting the mobile and trying connecting, If still the issue exists do let us know.
Try taking a look here for more tips about troubleshooting that network error code: How to find your wireless network name and password | Official Roku Support
Please keep us posted and we'll continue assisting you from there.
Best regards,
Mary