Forum Discussion

zsiegez's avatar
zsiegez
Newbie
2 years ago
Solved

wrong roku show info - snake city vs snake in the city

there's an error on the roku channel. the shows 'snake city' and 'snake in the city' are 2 completely separate shows. they've been put together as one complete mess. when you watch it, it is actual...
  • RokuRey-V's avatar
    RokuRey-V
    2 years ago

    Hi zsiegez!

    We believe this issue has now been resolved.

    We cordially extend an invitation to you to check if you are still facing issues with the Snake City series. We would appreciate it if you could spare some time to examine the current status of your access to Snake City and let us know if you are encountering any issues.

    Thanks,
    Reyn

RokuJanadeeK's avatar
RokuJanadeeK
Retired Moderator
2 years ago

Hi zsiegez,

Thanks for sharing this observation with us.

Rest assured, we'll let our appropriate Roku team know about this issue for review. We appreciate your patience and understanding as our team fixes this one.

Let us know if you have other inquiries.

Regards,
Janadee

  • RokuRey-V's avatar
    RokuRey-V
    Community Moderator
    2 years ago

    Hi zsiegez!

    We believe this issue has now been resolved.

    We cordially extend an invitation to you to check if you are still facing issues with the Snake City series. We would appreciate it if you could spare some time to examine the current status of your access to Snake City and let us know if you are encountering any issues.

    Thanks,
    Reyn