Forum Discussion
RokuDanny-R
5 years agoRetired Moderator
Thanks for the inquiry.
You will need a physical remote to reconnect your Roku device to your wireless network.
Can you provide us with the Roku model device that you have so we can recommend the appropriate replacement remote?
Thanks,
Danny
- caitlinmmxx5 years agoNewbie
Hi, I have this same issue as I’ve moved house and can’t connect my Roku stick to the internet. I don’t know the IP address or anything? Can anyone help?
- renojim5 years agoCommunity Streaming Expert
As has been stated over and over again, you need a physical remote. Your only other option is to set up your new Wi-Fi to match your old Wi-Fi (same frequency band, SSID/network name, and password) and hope it connects. If it connects to your new Wi-Fi you can go back to using the app to control it.