Forum Discussion

Peanutdamac6's avatar
Peanutdamac6
Newbie
5 years ago

Working a roku without remote

I just moved and my tv will not connect to my new wireless network. I don’t have a remote and i don’t know how to reset it ( if i can ) .
remotes
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
5 years ago

Peanutdamac6 

Thanks for the inquiry.

You will need a physical remote to reconnect your Roku device to your wireless network.

Can you provide us with the Roku model device that you have so we can recommend the appropriate replacement remote?


Thanks,
Danny

  • caitlinmmxx's avatar
    caitlinmmxx
    Newbie
    5 years ago

    Hi, I have this same issue as I’ve moved house and can’t connect my Roku stick to the internet. I don’t know the IP address or anything? Can anyone help?

    • renojim's avatar
      renojim
      Community Streaming Expert
      5 years ago

      As has been stated over and over again, you need a physical remote.  Your only other option is to set up your new Wi-Fi to match your old Wi-Fi (same frequency band, SSID/network name, and password) and hope it connects.  If it connects to your new Wi-Fi you can go back to using the app to control it.