Forum Discussion
Need to hook up my phone up to my roku box but won’t allow me to do so without IP address but I can’t get on it without my remote but I have my serial number which is X00400WX9V4G
- Tivoburkee5 years agoCommunity Streaming Expert
You can only use the cellphone app after the roku is set up to internet and not before. So you will need a true roku remote initially, once it knows your network and password, you can use the cellphone that is set to the same internet credentials. A roku doesn't have IP address until it is connected to the internet.
- Cheyanne74 years agoNewbie
I had the same problem.. if you know the name and password of last known internet connection for your ROKU device, YOU’RE IN !!
you need 2 phones, the previous internet connection and a mobile hotspot.
1.) change your mobile hotspot information to the last know internet connection to ROKU device. Then turn on hotspot. {(Name of your phone if IOS) MUST BE TYPED IN CORRECTLY OR IT WONT CONNECT!!}
2.) power on tv and it should connect immediately then use second phone to navigate and connect to current Wi-Fi. Hope this helps . It did for me 😏 - RowkuuRookie873 years agoNewbie
I have same issue how did u resolve it
- RokuKariza-D3 years agoRetired Moderator
Thanks for the post.
We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? What are the troubleshooting steps you've tried?
With more information, we can assist you further.
All the best,
Kariza