Forum Discussion

Mhf0's avatar
Mhf0
Newbie
2 months ago

Won’t download or go to home screen

My Roku tv won’t download the update so I can’t get anything on it. Tried factory settings reboots internet reboot everything I can think of. Nothing works 

This is a model 5406x insignia Roku tv

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    2 months ago

    Mhf0

    Thanks for reaching out about your Roku TV not downloading the update. We’re here to help!

    Can you give us a bit more info? Are you seeing any error messages or codes? If you can take a picture of your TV screen, that would really help us figure out what’s going on.

    Looking forward to your response.

    Roku Community Team