Won’t connect to wifi at all
Hi my tv won’t connect to the WiFi, it keeps saying missing WiFi hardware. My hardware ID is not all 0s. We changed wifi providers thought that was the problem but it is not. I have reset network con...
Forum Discussion
Assuming you're speaking of a Roku TV, it's not the Hardware ID that would be all zeros, it's the MAC address. If it says the Wi-Fi hardware is missing, there's no hope of connecting to a Wi-Fi network. If it's still under warranty, contact the manufacturer. If your TV has an Ethernet port, you could use a wired connection. If it's not still under warranty and you're not comfortable with taking it apart, you can always connect a separate Roku device to the TV.
Where to get support for your Roku TV™ | Official Roku Support
