Solved
wireless receiver cable no longer works
The wireless receiver cable for my Roku is really flimsy and has come apart, so my Roku device no longer works. Can Roku provide a replacement? The serial number of my Roku is 263997733511.
If you are still within the 1-year US warranty, see this page for warranty and return information: https://support.roku.com/article/208757058
Otherwise, you may purchase a replacement for your particular Streaming Stick model:
For Streaming Stick 3810/3811: https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver
For Streaming Stick 3820/3821: https://www.roku.com/products/accessories/usb-power-cable-with-long-range-wifi-receiver-streaming-stick-4k-and-4k-plus
