Forum Discussion

pugley's avatar
pugley
Newbie
3 years ago

wireless connection strong, password correct still not connecting

It says Wifi wireless EXCELLENT.  But can't get it connected.  Once it connects it is fine but when I turn the TV off and want to rewatch, need to got through the whole process again.  I have four TV's the same brand, but only happens on the Smart TV.  I believe I have a faulty Roku.

tv & player wifi

1 Reply

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    pugley

    Thanks for the post.

    Can you please provide more specific information about the issue you are experiencing? Are you using a Roku TV or a Roku device? Who is your ISP (internet service provider)? What troubleshooting steps have you already taken to try to resolve the issue?

    With more detailed information, we will be able to assist you further.


    Thanks,
    Danny