Forum Discussion

Lisasusan's avatar
Lisasusan
Newbie
7 months ago

Will date added change if factory reset is done

Will the added date change if I do a factory reset, then add my Roku to another account? I have 2 accounts and I am want to change it to just have one. 

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    I never even noticed the date added, but it appears to be when the device was added to the Roku account, so if you add it to a different Roku account the date will reflect the date it was added to that account.  So... yes.

    Note that subscriptions and purchase made through Roku are tied to the Roku account, not the device, so if you have subscriptions tied to the account on the device that you want to factory reset you'll lose access to them when you link it to a different account.  If you never subscribe to anything through Roku (recommended), then this won't matter.  If you're not sure what may be linked to what account, check your subscriptions at https://my.roku.com using the email address that's displayed on each device under Settings->System->About.