Forum Discussion

DianaDiana's avatar
8 months ago

WiFi won’t connect. Says wrong passcode but code is correct. Been having issues staying connected

Error code says wrong passcode but it’s correct

1 Reply

  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert

    DianaDiana 

    Even though it is the correct password, try changing the wifi password (avoid special characters, just use numbers and letters) and then restarting both your router and Roku device.

    If it works and you can connect, you can try going back to the old password if you want.  (this may or may not work depending on router and device).

    Feel free to post your router model number and Roku model number (from Settings/System/About) if still having issues.