Forum Discussion
Hi Aribluer,
Welcome to the Roku Community!
We're sorry to hear about the experience with your network connection. We are interested in learning more about the problem you are experiencing. May we know what Roku device you are using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
On the other hand, you can visit our Roku Support article to learn more about how to improve the Wi-Fi or wireless internet connection to your Roku streaming device.
Please keep us posted if you have any other concerns or questions.
All the best,
Chel
- lujantroy732 years agoNewbie
I have a Roku sound bar it’s connected but the tv won’t connect
- RokuJechealR2 years agoRetired Moderator
Hi lujantroy73,
Thanks for the first post to the Roku Community!
We are interested in learning more about the problem you are experiencing. May we know your TV brand and whether it is running Roku OS? Are you encountering any error messages or error codes? Can you please provide a step-by-step description of the issue you are experiencing? In addition, what troubleshooting steps have you taken so far to resolve the problem?
We will be better equipped to provide further assistance by providing additional details.
All the best,
Chel- lujantroy732 years agoNewbie
It’s a 55 inch Sony