Forum Discussion

WillowSpirit's avatar
WillowSpirit
Newbie
5 years ago

Why is Roku, whos worth 40 billion USD still doing nothing2 fix their defective remotes after years?

Ive seen complaints about these defective remotes going as far back as 2018! Countless thousands of complaints about these god awful products, for YEARS and theyre still selling defective remotes? Th...
remotes
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

VAR

Thanks for the post.

Customers have reported that they are able to resolve the issue of pairing their remote to their TV by connecting to an alternate wireless network, such as a mobile hotspot, in order to find their TV brand. Have you already tried this?

Please keep us posted what you find out.


Thanks,
Danny

VAR's avatar
VAR
Roku Guru
4 years ago

Doesn’t work when your TV is no longer recognized 

I even tried a new stick that I purchased directly from Roku and my Vizio tv not recognized and returned it within 30 days