Why is my Roku Express not connecting to wifi
You’re a lifesaver! My roku connects after I reconfigure my 2.4 ghz to b/g/n!
Forum Discussion
I started having problems with the Express disconnecting to the Internet after about a month. Yesterday it disconnected 5 times. This is very distressing. I have not had this unit even a year.
Hi kngplyr,
Thanks for your first post in the Roku Community!
We certainly understand that your Roku Express may be having trouble connecting to your home network.
We recommend starting here to troubleshoot Network issues: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet | Official Roku Support
Furthermore, if the affected device is a Roku Express, please note that both devices are only compatible with wireless b/g/n networks on the 2.4 GHz spectrum. Ensure that your router broadcasts a 2.4GHz Wi-Fi network for the device to connect.
Please keep us posted and we'll continue assisting you from there.
Best regards,
Mary
