Forum Discussion
57 Replies
- mirageReel Rookie
I'm having the same issue, only mine seems to go through batteries in a day or less. It has instantly killed some batteries.
- RokuDanny-RRetired Moderator
- Tiggy13Newbie
Seems like lots of people have the same question . Roku = 0 answers that I could find.
- atc98092Community Streaming Expert
Tiggy13 wrote:Seems like lots of people have the same question . Roku = 0 answers that I could find.
Lots of questions, and Roku has provided some answers. The biggest issue is that while this thread has Express in the subject line, people with different models chime in, and different models have different remotes, with different potential issues and resolutions. So we have to ask each person, what model Roku do you have? IR remotes are pretty simple, and if one of them has a severe battery drain it's either a stuck button or a defective remote. WiFi Direct remotes have several potential issues that might cause a problem, but without knowing what model it is we're all just whistling in the wind.
- mdwgReel Rookie
I am having similar rapid battery drain issues with my remote.
- red1Newbie
i have the same problem, batteries go dead in a couple days, has roku helped anyone with this problem, i have emailed them but got no reply yet
- mirageReel Rookie
They replied to me and said they don't make a replacement remote, no explanation of why it is doing it, told me to buy a new one and gave me a code for a discount on a new Roku.
- nancycartReel Rookie
Roku Express, Model 3931RW, Serial X00400698K62, Software 9.4 - This remote drains batteries after two or three clicks. I don't want to buy another remote because of all the complaints I see on this subject. I suggest you recall the remote! What to do?
- RokuDanny-RRetired Moderator
Thanks for the post.
As atc98092 mentioned, when providing personal information, please send that information through a private message (PM). We highly recommend not posting personal information in a public place.
I have passed along your information to our Support team. They will follow up and assist you.
Thanks,
Danny
- steveharms491Newbie
I am having the same problem. Battery in the remote lasts only a day. I have installed the Roku remote on my Iphone and now it's battery also gets drained very quickly.
- atc98092Community Streaming Expert
steveharms491 wrote:I am having the same problem. Battery in the remote lasts only a day. I have installed the Roku remote on my iPhone and now it's battery also gets drained very quickly.
This thread has included a number of different Roku devices. Please state the model number (not just the name) of your Roku, so we know what you are using.
As to your iPhone battery drain, using an app continually, especially if you're using private listening, will drain the battery pretty fast as well. Depending on your phone model, it may simply not have that great of battery life. iPhone battery life varies greatly between some models.