Forum Discussion

Pattijo's avatar
Pattijo
Newbie
2 years ago
Solved

Why do some of the live tv stations keep booting me out?

When I'm watching live tv I get booted out, goes back to home page. Is this a WiFi problem?

  • Thanks for posting, and welcome to the Roku Community.

    We came across your post where you mentioned that you are having an issue with  Live TV that gets booted up, and we'd be more than glad to assist you in resolving this issue. In this instance, we recommend performing troubleshooting steps to address the problem at hand. Kindly follow the steps below:

    Restart your Roku TV

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Restart your network connection

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Advanced system settings
    4. Select Network connection reset
    5. Select Reset connection

    After the network reset is done, your Roku device will restart and you will need to return to the Settings menu and set up your wireless network again. You can also restart your network modem/router to set everything up once more.

    Once you have performed all of the steps mentioned above, let us know if this resolves the issue. Keep us posted.

    Best wishes,
    Kash

     
     
     
     
     

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Thanks for posting, and welcome to the Roku Community.

    We came across your post where you mentioned that you are having an issue with  Live TV that gets booted up, and we'd be more than glad to assist you in resolving this issue. In this instance, we recommend performing troubleshooting steps to address the problem at hand. Kindly follow the steps below:

    Restart your Roku TV

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    Restart your network connection

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Advanced system settings
    4. Select Network connection reset
    5. Select Reset connection

    After the network reset is done, your Roku device will restart and you will need to return to the Settings menu and set up your wireless network again. You can also restart your network modem/router to set everything up once more.

    Once you have performed all of the steps mentioned above, let us know if this resolves the issue. Keep us posted.

    Best wishes,
    Kash