being charged for channels I didn't order and payment being taking from my account five times a month And cannot talk to someone about this matter. Because trying to get in touch with Roku is very difficult!!
Hello Retta1
Thanks for getting in touch with us here at Roku.
It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them at account and billing support and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.
Thank you for your understanding and stay safe!
Regards,
Karla
