Forum Discussion

Seveeeeeeen's avatar
Seveeeeeeen
Reel Rookie
21 days ago
Solved

White lines on Roku logo during start-up

Help, I have a problem with this, my TV turns on but freezes showing the Roku logo distorted and with white lines, it's not possible that it has external damage, so I'm really a little desperate, help!

  • Welcome,Seveeeeeeen​!

    We appreciate you contacting us about the problem you're experiencing with your Roku TV.

    If you are experiencing an issue with a Roku-branded TV (Roku TV Select or Roku TV Plus), please get in touch with Roku Support.

    For issues with your Roku TV from a partner manufacturer, contact that manufacturer directly for support.

    Let us know if you need any more help.

    -Roku Community Team

2 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Welcome,Seveeeeeeen​!

    We appreciate you contacting us about the problem you're experiencing with your Roku TV.

    If you are experiencing an issue with a Roku-branded TV (Roku TV Select or Roku TV Plus), please get in touch with Roku Support.

    For issues with your Roku TV from a partner manufacturer, contact that manufacturer directly for support.

    Let us know if you need any more help.

    -Roku Community Team