Forum Discussion

dgmf's avatar
dgmf
Channel Surfer
2 years ago
Solved

Where is "resend" selection?

I just bought a Westinghouse Roku TV. I was emailed an activation link but was apparently too slow on the trigger. When I clicked to activate I get the message, "The activation link we sent you expired. To receive a new activation link, please return to the device setup screen and select "Resend".

I can find no "Resend" selection on any menu and I think I've checked all menus/pages I can find.

Where is this "Resend" selection?

  • dgmf's avatar
    dgmf
    2 years ago

    In order to post my message on this forum I had to sign in, but the pw I had didn't work, so I requested to change the password. Once I did that I could post my message. But, apparently that also did something with the TV because now I can get to everything. So perhaps it was the credentials that was short-circuiting me! I think I'm good now.

2 Replies

Replies have been turned off for this discussion
  • renojim's avatar
    renojim
    Community Streaming Expert
    2 years ago

    Are you looking on your TV or Roku web pages?  The TV should stay on the activation screen until the activation is complete, so if it moved off of that screen maybe the activation when through.  What do you see on your TV screen?  Can you navigate to Settings->System->About?  If not, try unplugging the power for a few seconds and plugging it back in (don't simply turn it off and on) and it should go back to the initial setup.

    • dgmf's avatar
      dgmf
      Channel Surfer
      2 years ago

      In order to post my message on this forum I had to sign in, but the pw I had didn't work, so I requested to change the password. Once I did that I could post my message. But, apparently that also did something with the TV because now I can get to everything. So perhaps it was the credentials that was short-circuiting me! I think I'm good now.