Forum Discussion

Cerrajah's avatar
Cerrajah
Reel Rookie
2 years ago

When you press ok to Agree Dispute Resolution Terms nothing happens.

Message:  We've made an important update    We've updated our Dispute Resolution Terms. Select Agree to agree to these updated Terms and to continue enjoying our products and services.  Press * to vi...
tv & player features
grandwom's avatar
grandwom
Newbie
2 years ago

I got it to work by downloading the Roku app on my phone, logging in on the app, connecting the Roku device, used the in app virtual remote to accept the terms. I could then control everything with the virtual remote but the physical remote did not work. I pulled the batteries and put them back in and that solved it.

Nyokarlj's avatar
Nyokarlj
Newbie
2 years ago

Finally!!! Using the app’s remote allowed me to accept terms and move pass this frustrating screen. Thx! 😎