Mine is doing the same, can not get it off the screen. I have turned off the TV unplugged/rebooted turned it back on and it is still there. Pushed buttons nothing happens.
Ok, I figured it out on mine. I have a soundbar, disconnect the soundbar and use your original remote for your TV click the OK button and the message goes away. Then switched back to using my soundbar remote, and everything is working again. Hope this helps.
I don't have a soundbar! I don't know what else to try.
Download the Roku all on your phone and use the remote on the app!! That’s the only way it help me accept
I’m having this same issue, I will try your resolution steps thank you. (What a PIA Roku!)
That worked! Thank you for posting the solution.
what worked?
Tried your solution, but didnt work. Can’t remove the Agree screen.
What is the solution my Roku is frozen? Now what?
What did you do?
Same. Nothing happens. There’s no way to see the terms and no way to agree to the terms. Can I sue them now since I haven’t agreed and I can’t use Roku?
