Message: We've made an important update We've updated our Dispute Resolution Terms. Select Agree to agree to these updated Terms and to continue enjoying our products and services. Press * to view these updated Terms. Agree
However, when * is pressed nothing happens. When you press ok to Agree nothing happens.
How do I get this message off my screen so I can watch programming?????
You better read that update. It's basically saying you can't sue Roku for anything. You have to follow their process for arbitration.
I can't read it because it will not respond. To read it it says to press the * button. I press it and nothing happens.
same here! I may have to just drop Roku. My patience is thin
Should mention that any "new" Roku terms are probably no different than any other device these days. You can thank AT&T for getting the Supreme Court to allow binding arbitration in consumer contracts.
replying to self in hopes of getting more help? I got a message this morning that said something about writing a letter right away stating I wanted to be reconnected without having to say I agree. Unfortunately, I cannot find that again. Anyone know about this? they were looking into in more but I'm not sure who they are...anyone else have info about this? I'm still refusing to click on I agree so no tv
I pulled Roku out my TV today. I'm done with that box setting on the screen 24/7. Good-bye Ruko, it was nice while it lasted. 👋
Just noticed that if I leave the screen alone, it eventually switches to the moving background. Perhaps if we select "home" at that point, it will disappear. Even attempting to agree by pressing "ok" on the remote or pressing the "star" button does nothing.
I got it to work by downloading the Roku app on my phone, logging in on the app, connecting the Roku device, used the in app virtual remote to accept the terms. I could then control everything with the virtual remote but the physical remote did not work. I pulled the batteries and put them back in and that solved it.
Finally!!! Using the app’s remote allowed me to accept terms and move pass this frustrating screen. Thx! 😎
Mine is doing the same, can not get it off the screen. I have turned off the TV unplugged/rebooted turned it back on and it is still there. Pushed buttons nothing happens.
Ok, I figured it out on mine. I have a soundbar, disconnect the soundbar and use your original remote for your TV click the OK button and the message goes away. Then switched back to using my soundbar remote, and everything is working again. Hope this helps.
I don't have a soundbar! I don't know what else to try.
Tried your solution, but didnt work. Can’t remove the Agree screen.
What is the solution my Roku is frozen? Now what?
I just used the Roku app and remote on my phone and could clear it. Very frustrating though.
That only with an remote,I lost mines and I stuck on the screen
Welcome to the gulag! Press the button or we will sick the KGB on you. Doesnt anybody have a problem with giving your rights away? Roku must have had a huge L*eagle suit against them and they are pissed and running scared. Apple TV looking real good today.
Good Bye Roku. My next TV won't be you.
Mine is doing same thing I’ll be glad to agree if it would let me I just want to watch my tv why the hey is the problem?
How do I get rid of "we've made an important update
